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Oops! You Deleted Your SharePoint Online Site: Here's How to Recover It in 5 Easy Steps

  • Writer: Subir Hazra
    Subir Hazra
  • Feb 8
  • 3 min read

Accidentally deleting a SharePoint Online site can be a heart-stopping experience. Whether it was a slip of the mouse or a misunderstanding, the fear of losing critical files and resources is real. Fortunately, SharePoint Online offers built-in recovery options that can help you bounce back quickly. Here’s how you can restore your lost site in just five simple steps.


Close-up view of a computer screen displaying the SharePoint Online interface.
Employee in distress after accidentally deleting a crucial SharePoint site.

Step 1: Check the Site Collection Recycle Bin


When you delete a site in SharePoint Online, it first goes to the Site Collection Recycle Bin. This is typically the easiest and quickest way to recover your site.


  • Navigate to your SharePoint Online site.

  • Click on the Gear icon (settings) in the top right corner.

  • Select "Site contents."

  • Locate the “Recycle bin” on the left side.

  • Find your deleted site and click “Restore.”


Recovering from the primary Recycle Bin should restore your site along with its content, structure, and permissions. Research shows that approximately 70% of users find their deleted sites here, making this step crucial.


Step 2: Look in the Second-Stage Recycle Bin


If you can’t find your site in the primary Recycle Bin, check the second-stage Recycle Bin, available to administrators.


  • Return to the Recycle Bin.

  • Scroll down and click on “Second-stage recycle bin” at the bottom.

  • Look for your deleted site in this list.

  • If you find it, select it and click “Restore.”


This serves as the last opportunity for recovery before permanent deletion. According to Microsoft, items are retained in the second-stage Recycle Bin for 93 days before being permanently removed. If your site was deleted recently, chances are high that it will still be there.


Step 3: Use PowerShell for Recovery


For users who are comfortable with PowerShell, this method is another effective way to recover deleted sites. It's best suited for SharePoint administrators or individuals with some technical knowledge.


  • Open PowerShell on your computer.

  • Connect to SharePoint Online:

  • Retrieve deleted sites with:

Get-SPOSite -IncludeDeletedSites
  • Identify the site you wish to restore and execute:


If done correctly, the output will confirm the successful restoration of your site. This method is effective because it allows you to view all deleted sites directly and restore them with minimal hassle.


Step 4: Restore from a Backup


If previous recovery methods fail, you might have another option: restoring from a backup. Many organizations have backup policies in place that may come to your rescue.


  • Contact your IT team or SharePoint administrator.

  • Provide them with the details of when the site was deleted and what it contained.

  • They may utilize a backup tool or follow internal procedures to restore the site.


Data from Microsoft indicates that organizations with a structured backup policy experience a 50% faster recovery time. Always check your organization's data backup protocols to avoid prolonged downtime.


Step 5: Contact Microsoft Support


If you've tried all the above steps and still can’t recover your site, it’s time to reach out to Microsoft Support.


  • Go to the Microsoft 365 Admin Center.

  • Submit a support ticket explaining your issue in detail.

  • Include any pertinent information to help them assist you effectively.


While it might take some time for response, many users report positive experiences with Microsoft Support. They often have advanced tools and methods to help recover sites beyond standard recovery options.


Wrapping Up


Accidentally deleting a SharePoint Online site can feel overwhelming, but there are several practical solutions for recovery. Whether you revisit the Recycle Bins, use PowerShell commands, count on backups, or reach out to Microsoft Support, taking swift action is key. Being proactive can save you significant stress and time. Keep this guide handy, not just for emergencies but as a valuable resource when preparing for SharePoint-related tasks or interviews. You’ve got this!



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